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Foothills Review

Friday, January 31, 2025

CITY OF SHELBY: Current Customer Contact Information Request

Dialtele

City of Shelby issued the following announcement on Dec. 18. 

We want to make sure we have your current contact information.  If your phone number has changed there several ways you can let us know.

 Call 704-484-6866

- Let us know next time you come in to pay your bill

- Write your new contact number on your bill stub before mailing your payment

- Email cust.service@cityofshelby.com and provide your name, address and new contact number

 Visit https://www.cityofshelby.com/.../forms.../-fsiteid-1... and complete and submit a short online form

Why is it important for the City of Shelby to have current customer contact information?

- So we can contact you when needed to discuss your account

- So you can be notified about power outages that may affect your area

- So you can receive notifications of a past due bill or pending disconnection of service

Original source can be found here.

Source: City of Shelby

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